How do staff use shift bidding in the mobile app?

Things you’ll need before you begin

1. An updated version of the Nightingale Companion Staff Mobile App (we recommend you keep your app on auto-update, otherwise uninstall and reinstall the app from the Stores).

2. Your mobile device allows the Nightingale Companion app to send you push notifications (these can be enabled in your phone’s device settings).

3. You have all the details you need to log in to the Nightingale Companion app, such as your Organisation Code, email address, and password.

How to use Shift Bidding in the Nightingale Staff Mobile App:

1. You will receive a push notification from the Nightingale Companion Mobile App. It will contain details about the shift such as Client Name, Shift Type, Date/Time and Location.

2. You can action this in a few ways:

• DECLINE - Reject the shift bid.

• BID - Say yes to the shift. The scheduler at your organisation may then choose your name out of a few other candidates that also bid for the shift.

• IGNORE - Silence the bid notification for now to look at later.

3. If you clicked to IGNORE the shift bid, the bid still remains active in the “Available Shifts” page of your mobile app, which is the fourth icon along from the left of your screen. Any shifts that are still open (and haven’t been assigned yet) can be found here.

4. Tap on the Available Shift to then ACCEPT or DECLINE it. If you ACCEPT it, then you will see the following success message confirming that you have bid for the shift. Your scheduler then may select you out of a group of others who also accepted the bid.

5. If you were successfully selected to be the worker on this shift by your organisation’s scheduler, then you can refresh your app to see the shift assigned to your roster: