How do I send roster update notifications to staff?

You may not have the push notifications feature enabled initially. If the feature is turned on you will see options for this feature in Admin Tools > Roster Update Notification Settings.

If required be sure to ask us to turn the feature on.

This feature allows Nightingale to send automated push notifications to staff members when important changes are made to their roster. At scheduled intervals, Nightingale will check for significant changes to upcoming appointments and send out push notifications to all affected staff members to alert them to the changes.

note

Push Notifications will only be sent out when the following changes;

• Assigned Staff Member changes (both original staff member and new staff member will be notified).

• Shift Code.

• Start or End Time.

• Start or End Date.

• If Rostered Appointment Recurrence is changed.

• If a recurring rostered appointment changes to a singular appointment.

Push Notifications will only be sent out when the following changes;

• Assigned Staff Member changes (both original staff member and new staff member will be notified).

• Shift Code.

• Start or End Time.

• Start or End Date.

• If Rostered Appointment Recurrence is changed.

• If a recurring rostered appointment changes to a singular appointment.

You will NOT be notified via Push Notification if the shift is cancelled.

Examples

A Single Appointment Moved To Another Day

Real example on iPhone:

and in app:

Appointment from a Recurring Roster That has Moved to a New Time