How do I submit feedback when beta testing features?

This article outlines the process for submitting feedback if you have been invited to beta test new functionality in Nightingale.

If you have been invited to beta test new features in Nightingale then submitting feedback be managed in a variety of ways such as Teams calls or even in-person sessions. This article outlines the process if you have been asked to submit some feedback via our helpdesk.

note

Note that you will need to be logged in to the helpdesk to access the beta testing feedback portal.

Note that you will need to be logged in to the helpdesk to access the beta testing feedback portal.

Navigating to the beta testing feedback portal works the same way as navigating to our standard technical support portal:

If you are part of a beta testing process then you will see two portals on the Nightingale helpdesk. The technical support portal for standard technical support requests, and the beta testing portal for providing beta testing feedback:

Navigate to that portal to see the below request types:

If the feature you are beta testing has a specific request type, then please use that. Otherwise please us the ‘Beta Testing Feedback’ request type.