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Invoicing and Claiming

Brokerage

  • How do brokerage invoice options work in Nightingale?
  • How do I manage invoicing for brokerage services?

CHSP/HACC Invoicing

  • CHSP Changes Effective August 2026 (Stage 3)
  • Generating a Client CHSP/HACC Invoice
  • How do I create custom CHSP invoice templates?
  • How do I generate a CHSP/HACC invoice?

Invoice Audits

  • How do I audit invoices in Nightingale?

Invoice Criteria

  • What are the invoicing options/fields available?

NDIS Claiming

  • How do I generate an NDIS Client Claims Report?
  • How do I reconcile the NDIS portal with Nightingale?
  • How do I unlock and edit client claims in Nightingale?

NDIS Invoicing

  • How do I generate Plan/Self Managed invoices in Nightingale?

NDIS Therapy Funding Supports Travel Charge Changes

  • How do I manage travel charge changes for NDIS therapy supports?

Other(non-NDIS) Invoicing

  • How do I generate non-NDIS invoices in Nightingale?

Payments

  • How do I record a client payment in Nightingale?

Support at Home

  • Displaying a Care Partner on Support at Home Statements

Troubleshooting

  • Summary of common Invoicing errors
  • What should I do if I find an error after finalising invoices or NDIS claims?
  • Why are reports taking a long time to run?
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