How do I identify duplicate or overlapping client shifts?

Client Duplicate Shifts

This report shows all pairs of appointments with exactly the same start date/time, end date/time and client support funding for the selected clients and report date range.

Client Overlapping Shifts

This report shows all appointments with overlapping start date/times and end date/times for a particular client, for each of the the selected clients within the selected report date range.

Running the Reports

These reports are straightforward... select the client(s) or all clients, identify the start and end date and Submit Criteria.

Remember!  For overlapping shifts, just because they exist doesn't mean they're wrong!  Depending on the services you provide, there may be more than one occurring at the same time.

Does your Position in Nightingale give you "permission" to run these reports?

If these reports are required for your job, then ensure that you have permission established under the Organisation Settings for your Staff Position.  Have your Administrator go to;

1. Organisation Settings > Staff > Staff Positions

2. Select the appropriate position

3. Go to the Reports and Forms tab

4. Put a tick next to Client Duplicate Shifts Export 

5. Put a tick next to Client Overlapping Shifts Export

6. Click on SAVE.

7. The user needs to sign out and back in again and access to these reports will be available.